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Excel Add-in Can't connect to the service: Server Authentication failed


This error comes from the Aqilla MS Excel Add-in.

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It indicates an incorrect login / password combination for the instance you are trying to connect to. Try again.

Make sure that Caps Lock is off. The pasword is case sensitive.

If you still have a problem, check your login and password are correct by logging on to Aqilla itself (for the instance in question).


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If this problem persists, please contact our support.